Access insightful reports such as the number of chat requests, operator login hours, chat ratings, chat transcripts, and more to track operator performance with our chat support software.
Feedback gathered from post-chat surveys can be used to gauge how happy customers were while interacting with your support operators through live chat service for website.
You can easily customize chat windows using custom logos, colors, fonts, and graphics.
Operators can manage multiple chats at a time to provide faster resolution to incoming visitors.
Add Pro Profs Live Chat Software to your website to offer quality responses using ready-made templates, canned responses, and chat greetings.
Operators can connect and engage your customers on any device using our native apps for all types of devices including desktops, smartphones, and tablets.
You will never lose a customer with the best free live chat software solution since even offline messages get recorded as chat history.
From improving customer service, helping your sales skyrocket to capturing and nurturing leads for your business, live chat for website helps you do it all.
It is also the ideal platform to provide instant support to customers.
Allow your chat operators to consult supervisors during a live session to provide prompt and intelligent responses to customers.
Install a live help chat software on your website to initiate conversations with visitors, capture potential leads with pre-chat forms, and close sales faster.
Pro Profs Chat is the easiest and fastest way to engage website visitors and convert them into customers.
Resolve customer issues faster by anticipating what a customer is going to type next and see what they are viewing on your website.
In addition to real-time visitor monitoring, you can also use post-chat feedback to understand the needs of your customers better and improve your support accordingly.