The e-mail program Outlook is used by many companies and private individuals to help organize messages and appointments in an Outlook calendar.
Once confirmed: If you're unable to connect via the above process (which may happen due to a number of IT factors), try manually entering your Exchange server settings.
Note that you may need to contact your IT team for assistance on what to enter or select for any of the following: Due to the numerous configurations and organization of Exchange Server and Outlook 365, Jazz HR will attempt to support the Exchange calendar integration at best effort.
This Exchange access may be locked down to only be allowed within your corporate network or VPN, which prevents the use of EWS by external applications like Jazz HR.
To test if EWS is accessible and configured, use the Microsoft Remote Connectivity Analyzer.
I had contact with a Twitter user on an issue with Outlook for Mac 2011 talking against Exchange Server 2007 on Small Business Server 2008.
When configuring a new account, Outlook for Mac reported “Account cannot be added.
Be prepared to provide an Exchange test account for our team to use to investigate. What versions of Microsoft Exchange do you support?
Jazz HR sync functions make use of Exchange Web Services (EWS) to communicate with the remote Exchange server.
If you are unsure, please contact your systems administrator for clarification.