Payments may also be made over the phone, but we will charge you a fee to make phone payments. Use the Payments Quick Link to see the dates and amounts of scheduled, pending and processed payments. The payment will be the amount you select: either the Statement Balance, the Total Minimum Payment Due or a self-selected (Other) amount. Please call the number on the back of your card and/or on your statement for assistance. For Private Label Credit Cards mail to: Synchrony Bank P. Box 960061 Orlando, FL 32896-0061 For Visa/MC credit cards mail to: Synchrony Bank P. Box 960013 Orlando, FL 32896-0013 Pay off the Promotional Balance on or before the promotional expiration date. Log in to your account and click Promotional Purchases.
Gift certificates and credit cards are not accepted as a form of payment. When you select Multiple Payments, there’s more flexibility; you can program up to 12 future payments, including the date you want the payment to post to your account and the amount. We will also send an email confirmation once we have processed the payment. You can also find this information on your billing statement in the Promotional Purchase Summary box. Yes, you can change your Password by clicking Security from the Profile menu after you log in.
Some alerts could be sent multiple times in a billing period since they’re tied to the number of transactions on your account. After you log in, go to the Profile menu, select Alerts, then customize the alerts to your needs.
Log in, go to the Profile menu and choose Alerts to unenroll. The icon will display on the right corner of the header if Chat is accessible.
If Chat is unavailable, please go to the "Contact Us" section and call the customer service number listed or call the phone number on the back of your card. When starting a Chat session, you're immediately connected with Sydney, Synchrony's intelligent virtual agent.
We must have at least one phone number associated with each account.
You can change or remove other phone numbers as long as one remains on the account.
The mobile phone number on your account will be the phone number used for alerts.
To change it, log in, go to the Profile menu, go to Personal Information and update the phone number. Contact us by phone at the number on the back of your card.However, if you still prefer to close your account, please contact Customer Service. Call the number on the back of your card or, you can call 877-295-2080.Sydney is capable of answering many of your account inquiries. Chat is not accessible unless you are logged into your online profile. Our Chat Agents are part of our Customer Service team.They have access to the same tools and resources as our phone agents and are here to answer all your account questions.Autopay will resume when your account has a balance.